- #PRINTOPIA 10.12.2 DRIVERS#
- #PRINTOPIA 10.12.2 MAC#
All-in-all, printers suck, but these tools might make them just a tad bit easier to use, or if not, help to account for who is using them so your customers can bill their departments back as much as possible.
#PRINTOPIA 10.12.2 DRIVERS#
Printers jam, they break, the drivers seem to be rife with problems for every other operating system update, printers are often connected to via ad-hoc networks (like Bonjour), and you often need special software to access the cool features. Whether the old Fiery print services, a common LPR-based printer, or one of the shared printing services, I still can’t stand managing printers.
Print Servers: I’ve always hated printers. But I can tell you that I want my remote control solutions to be cross-platform, to be cloud-based, to prompt users for acceptance of the remote control session, and to audit connections so I know who is taking over what devices. Remote Control and Management: These tools allow you to take control of the screen, keyboard, and mouse of devices. Productivity Tools: Tools you might use to manage lists or other assets. Print Servers: Servers that either provide access to printers or allow for more granular printing features, such as cost accounting. Each is marked as MDM, Agent-based, or both. Management Suites: Tools used to manage settings on Apple Devices. As an added benefit, you can also centralize logs for network appliances, allowing you to isolate the source of issues across an entire ecosystem of devices. Modern tools can store large amounts of logs from client computers and allow fast and complex searching so you can triangulate issues quickly and effectively. Log Collection and Analysis: Centralized logging has been a necessity for large, growing fleets of devices. Line of Business: Traditionally Mac-focused solutions that automate various business functions. #PRINTOPIA 10.12.2 MAC#
This includes traditional Mac including tools as well as those built for iOS.
Imaging and Configuration Tools: Tools used to place devices into a given state or create that state. Identity Management: Providers of predominantly SAML based Single-Sign On solutions that federate security for Apple devices to access web-based services. 
File Sharing: Mac-centric cloud and on premises tools to share and synchronize files. Directory Services: Tools that provide primarily on-premesis access to a shared directory of services and allow for single-sign on to those services. Overall, it’s a possible new revenue stream and as an added bonus, you’ll likely have an NFR so you can have pretty cool signage in your office (if you’re into that kind of thing). I have friends that have also created managed service offerings just around these tools. Digital Signage and Kiosks: I put these in here, because I know a lot of organizations that have made a great little addition revenue stream by reselling or deploying these tools on behalf of their customers. Development Tools, IDEs and Text Editors: Tools used when building scripts, writing and debugging software, and manipulating text. 
DEP Splash Screens and Help Menus: Tools that make the DEP and service desk process more user friendly by providing more information to users.So while the Mac server is listed, consider cloud options, for optimal customer retention. Nothing will get your hard-earned customers to fire you faster than an email outage. But most businesses aren’t going to want anything to do with the repercussions of potential downtime that can happen on a mail server. Collaboration Suites: Once upon a time, a Mac server was great for shared calendars, contacts, and email.CRM: Mac-friendly tools used to track contacts and communications with those contacts.The flexibility to restore a device from a backup when needed is one of the most important things to keep costs at a manageable level and put devices back into the hands of customers in an appropriate time frame. Backup: I highly recommend bundling or reselling some form of backup service to your customers, whether home, small business, or large enterprises.Automation Tools: Scripty tools used to automate management on the Mac.
Antivirus: Solutions for scanning Macs for viruses and other malware. A brief explanation of each category, being as follows: Do you use something that isn’t on this list? Comment it and I’ll try and add it! In order to remain vendor agnostic I am trying to list solutions in alphabetical order by category. The following is a list of common tools used to manage Apple devices.
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